Refund Policy

Voxy AI Premium is a subscription plan offering unlimited access to all AI companions and features to users on the Voxy AI App, for the time period of the subscription. The subscription duration is on a monthly basis, which can be changed by the company at any time for new users without prior notice. At Voxy AI, we strive to deliver a seamless and engaging experience for our users. Please read our Refund Policy carefully before purchasing any subscription on the platform.

1. General Policy

All purchases made on the Voxy AI app — Trial or Monthly Subscriptions, are final and non-refundable, unless specifically directed by the company under exceptional circumstances.

2. Subscriptions

Our subscription plans may include auto-renewals, ensuring uninterrupted access to Voxy AI Premium. Please note:

• Users on a Paid Trial are not eligible for a refund upon first auto-renewal.
• Renewals after the initial paid subscription are non-refundable.
• We do not offer partial or pro-rata refunds for canceled subscriptions.

3. Refund Exceptions

Refunds may be issued only if explicitly authorized by Voxy AI, in cases such as:

• Duplicate transactions.
• Technical errors resulting in failed delivery of purchased subscription.

Any such refunds will be credited back to the original payment method within 7–10 working days, after approval.

4. Contact Us

If you face any issues or have queries related to your purchases, our support team is here to assist you. Please reach out via email: support@voxy.in